{"id":699,"date":"2021-03-09T04:24:45","date_gmt":"2021-03-09T10:24:45","guid":{"rendered":"http:\/\/ajtel.net\/W\/?page_id=699"},"modified":"2025-09-26T22:36:18","modified_gmt":"2025-09-27T04:36:18","slug":"cancel","status":"publish","type":"page","link":"https:\/\/ajtel.net\/W\/cancel\/","title":{"rendered":"Cancelaci\u00f3n"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"699\" class=\"elementor elementor-699\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a62e86 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"6a62e86\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b38144f exad-glass-effect-no exad-sticky-section-no\" data-id=\"b38144f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ce5e54 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"7ce5e54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"345\" src=\"https:\/\/i0.wp.com\/ajtel.net\/W\/wp-content\/uploads\/2021\/02\/banner13.jpg?fit=800%2C345&amp;ssl=1\" class=\"attachment-large size-large wp-image-167\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/ajtel.net\/W\/wp-content\/uploads\/2021\/02\/banner13.jpg?w=1600&amp;ssl=1 1600w, https:\/\/i0.wp.com\/ajtel.net\/W\/wp-content\/uploads\/2021\/02\/banner13.jpg?resize=300%2C129&amp;ssl=1 300w, https:\/\/i0.wp.com\/ajtel.net\/W\/wp-content\/uploads\/2021\/02\/banner13.jpg?resize=1024%2C442&amp;ssl=1 1024w, https:\/\/i0.wp.com\/ajtel.net\/W\/wp-content\/uploads\/2021\/02\/banner13.jpg?resize=768%2C331&amp;ssl=1 768w, https:\/\/i0.wp.com\/ajtel.net\/W\/wp-content\/uploads\/2021\/02\/banner13.jpg?resize=1536%2C662&amp;ssl=1 1536w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d5e0ee elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"0d5e0ee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-733e36d exad-glass-effect-no exad-sticky-section-no\" data-id=\"733e36d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b9bf0a exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"4b9bf0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politicas de Cancelacion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bd62f73 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"bd62f73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d6424c4 exad-glass-effect-no exad-sticky-section-no\" data-id=\"d6424c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-994b2be exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"994b2be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"es\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Pol\u00edtica de Cancelaci\u00f3n &#8211; AJTEL<\/title>\n    <link href=\"https:\/\/cdn.jsdelivr.net\/npm\/tailwindcss@2.2.19\/dist\/tailwind.min.css\" rel=\"stylesheet\">\n    <style>\n        body {\n            font-family: 'Montserrat', sans-serif;\n        }\n        .header {\n            background: linear-gradient(90deg, #1e3a8a, #3b82f6);\n            color: white;\n            padding: 2rem;\n            text-align: center;\n        }\n        .section {\n            padding: 3rem 2rem;\n            max-width: 1000px;\n            margin: 0 auto;\n        }\n        .intro-text {\n            text-align: center;\n            color: #374151;\n            font-size: 1.125rem;\n            margin-bottom: 2rem;\n        }\n        .try-buy-box {\n            background: linear-gradient(135deg, #1e40af, #3b82f6);\n            color: white;\n            border-radius: 12px;\n            padding: 2rem;\n            text-align: center;\n            margin: 2rem auto;\n            box-shadow: 0 10px 25px rgba(0, 0, 0, 0.2);\n        }\n        .try-buy-logo {\n            display: inline-block;\n            margin: 1rem 0;\n        }\n        .policy-card {\n            background: white;\n            border-radius: 8px;\n            box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);\n            padding: 2rem;\n            margin-bottom: 1.5rem;\n            border-left: 4px solid #3b82f6;\n        }\n        .policy-card p {\n            text-align: justify;\n        }\n        .warning-box {\n            background: #fef3c7;\n            border-left: 4px solid #f59e0b;\n            padding: 1.5rem;\n            border-radius: 8px;\n            margin-top: 1.5rem;\n        }\n        .warning-box p {\n            text-align: justify;\n        }\n        .highlight {\n            background-color: #dbeafe;\n            padding: 0.25rem 0.5rem;\n            border-radius: 4px;\n            font-weight: bold;\n        }\n    <\/style>\n<\/head>\n<body>\n    <div class=\"cancelacion-container\">\n        <header class=\"header\">\n            <h1 class=\"text-4xl font-bold\">POL\u00cdTICA DE CANCELACI\u00d3N<\/h1>\n        <\/header>\n\n        <section class=\"section\">\n            <p class=\"intro-text\">\n                AJTEL Communications Network Group LLC. y\/o AJTEL Comunicaciones S de RL de CV, tiene como pol\u00edticas de cancelaci\u00f3n las siguientes:<br>\n                Dado que en todo contrato ofrecemos nuestro <strong>EXCLUSIVO<\/strong> formato denominado\n            <\/p>\n\n            <div class=\"try-buy-box\">\n                <h2 class=\"text-3xl font-bold mb-2\">\n                    TRY &amp; BUY <span style=\"font-size: 1.5rem;\">\u00ae<\/span>\n                <\/h2>\n                <div class=\"try-buy-logo\">\n                    <img decoding=\"async\" data-recalc-dims=\"1\" src=\"https:\/\/i0.wp.com\/ajtel.net\/images\/trial.jpg?resize=154%2C124&#038;ssl=1\" alt=\"Try &#038; Buy\" width=\"154\" height=\"124\" style=\"border-radius: 8px;\" \/>\n                <\/div>\n                <p class=\"text-lg mt-3\">Prueba nuestros servicios sin compromiso<\/p>\n            <\/div>\n\n            <div class=\"policy-card\">\n                <h3 class=\"text-xl font-bold text-blue-900 mb-3\">Per\u00edodo de Prueba &#8211; Primeros 14 D\u00edas<\/h3>\n                <p class=\"text-gray-700 mb-3\">\n                    Este exclusivo formato le permite a nuestro cliente usar nuestros servicios durante los primeros <span class=\"highlight\">14 d\u00edas<\/span> y poder cancelar en todo momento <strong>sin PENALIZACI\u00d3N ALGUNA<\/strong>, solamente absorbiendo los gastos de instalaci\u00f3n que marca el contrato.\n                <\/p>\n                <p class=\"text-gray-700\">\n                    Es por ello que nuestros clientes que deseen cancelar un servicio fuera de este periodo deber\u00e1n devengar el monto de las rentas del servicio que faltan en el contrato; esto debido a que el costo de instalaci\u00f3n y renta son amortizados para garantizar un buen servicio a nuestro cliente y una opci\u00f3n de negocio para nuestra empresa.\n                <\/p>\n            <\/div>\n\n            <div class=\"policy-card\">\n                <h3 class=\"text-xl font-bold text-blue-900 mb-3\">Cancelaci\u00f3n sin Plazo Forzoso<\/h3>\n                <p class=\"text-gray-700 mb-3\">\n                    En caso de que el cliente <strong>no tuviera un plazo que indique tiempo forzoso en su contrato<\/strong>, este est\u00e1 en libertad de cancelar cuando lo desee, siempre y cuando le notifique por escrito con <span class=\"highlight\">30 d\u00edas de anticipaci\u00f3n<\/span> a AJTEL con la finalidad de detener el proceso de facturaci\u00f3n, y as\u00ed evitar cargos innecesarios.\n                <\/p>\n                <p class=\"text-gray-700\">\n                    Para que esto pueda llevarse a cabo, nuestro cliente deber\u00e1 <strong>NO TENER NING\u00daN ADEUDO<\/strong> con AJTEL.\n                <\/p>\n            <\/div>\n\n            <div class=\"warning-box\">\n                <h3 class=\"text-lg font-bold text-gray-800 mb-2\">\u26a0\ufe0f Excepciones Importantes<\/h3>\n                <p class=\"text-gray-700\">\n                    Esta opci\u00f3n de <strong>TRY &amp; BUY<\/strong> <span class=\"text-red-600 font-bold\">NO aplica en ning\u00fan momento<\/span> para servicios de:\n                <\/p>\n                <ul class=\"text-gray-700 mt-2 ml-6 list-disc\">\n                    <li><strong>CALLCENTER<\/strong><\/li>\n                    <li><strong>MENSAJES ESCRITOS<\/strong><\/li>\n                    <li><strong>LLAMADAS DE AUDIO PREGRABADAS<\/strong><\/li>\n                <\/ul>\n                <p class=\"text-gray-700 mt-3\">\n                    Por la naturaleza del producto, como lo establecen nuestros \n                    <a href=\"https:\/\/ajtel.net\/W\/tos\" target=\"_blank\" class=\"text-blue-600 underline font-semibold\">t\u00e9rminos de servicio<\/a>.\n                <\/p>\n            <\/div>\n        <\/section>\n    <\/div>\n<\/body>\n<\/html>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politicas de Cancelacion Pol\u00edtica de Cancelaci\u00f3n &#8211; AJTEL POL\u00cdTICA DE CANCELACI\u00d3N AJTEL Communications Network Group LLC. y\/o AJTEL Comunicaciones S de RL de CV, tiene como pol\u00edticas de cancelaci\u00f3n las siguientes: Dado que en todo contrato ofrecemos nuestro EXCLUSIVO formato denominado TRY &amp; BUY \u00ae Prueba nuestros servicios sin compromiso Per\u00edodo de Prueba &#8211; Primeros [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-699","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ajtel.net\/W\/wp-json\/wp\/v2\/pages\/699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ajtel.net\/W\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ajtel.net\/W\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ajtel.net\/W\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ajtel.net\/W\/wp-json\/wp\/v2\/comments?post=699"}],"version-history":[{"count":11,"href":"https:\/\/ajtel.net\/W\/wp-json\/wp\/v2\/pages\/699\/revisions"}],"predecessor-version":[{"id":5390,"href":"https:\/\/ajtel.net\/W\/wp-json\/wp\/v2\/pages\/699\/revisions\/5390"}],"wp:attachment":[{"href":"https:\/\/ajtel.net\/W\/wp-json\/wp\/v2\/media?parent=699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}