AJTEL Soporte Tecnico

Click on the category to browse FAQs.

WebHosting, & MailHosting (2)

Problems with your Webhosting service, Mail Hosting etc.

IMAP MAIL

How do I get into my services?
Virtual PBX (4)

Virtual PBX
comun issues that you can solve

My calls are cut off or have poor outgoing audio quality

Why do I have calls that hear me very low in volume

Which codecs area allowed?

All my calls give me busy sound or recording of busy calls.
Service Level Agreement (1)

Here you will find the SLA

What are the levels of Service
Billing / Payments (5)

Questions about Billing and Payments processes

I do not have a billing portal user

Pay for my service but is still suspended

Why do not I receive my bills

How long it will take to send my PDF and XML Tax

Payment Report
Dedicated Internet Access (2)

Dedicated Internet Access
Common problems

I do not have the contracted capacity

I do not have Internet Service
VoIP (10)

This is a service that provides Voice over the internet Service

How to configure yor Blink softphone for Windows, Mac or Linux

VOS3000 Configuration

How to configure Linphone under AJTEL Network

Set up Linphone on your mobile for calls in AJTEL

How to configure MicroSIPunder AJTEL Network

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