Frequently Asked Question

How to configure Zoiper Under AJTEL Net
Last Updated about a month ago

AJTEL
► Setup Guide — Softphone
Zoiper 5 — Configuration for AJTEL
Windows · macOS · Linux · Android · iOS · TLS + SRTP
ISO 9001 ISO 27001
► Support: soporte@ajtel.net  |  ajtel.net/ticket  |  +52 55 8526 5000
⚠ Required version: You must use the FULL version (paid or trial) of Zoiper 5 that supports TLS and SRTP. The free version does not support encryption.
▸ SIP Server: The server appears as [SIP_SERVER]. Replace it with the server assigned by AJTEL (e.g. sbc-tls.ajtel.net).
01Download
zoiper.com — www.zoiper.com
02Configure Account
UsernameYour SIP username (NOT your web login)
PasswordYour SIP password (NOT your web password)
Domain / Server / Host[SIP_SERVER]
TransportTLS — Port 5061
03Audio Codecs — enable only:
OPUSG722G729GSM
✓ Only these four.
04SRTP Encryption — enable in Settings
Go to Settings → Account → Advanced options and enable: SRTP
05Test the Account
Dial *822 (English) or *811 (Spanish) to hear your assigned number. You can also dial 030 for an additional test.

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