Frequently Asked Question

Set up Linphone on your mobile for calls in AJTEL
Last Updated a year ago

The configuration process is very simple:

  1. Download the app from the play store or app store
    1. https://play.google.com/store/apps/details?id=org.linphone PLAY STORE ANDROID
    2. https://itunes.apple.com/us/app/linphone/id360065638?mt=8 APP STORE MAC
  2. Check if your account sent you a provisioning URL, if so, press the FETCH REMOTE CONFIGURATION button and paste the URL they sent you.
  3. if not, press USE SIP ACCOUNT
  4. In USER ID place your extension or VOIP account (IT IS NOT THE WEB ACCESS ACCOUNT)
  5. in PASSWORD place the password or password of your SIP or VOIP ACCOUNT (NOT THE WEB PASSWORD)
  6. in DOMAIN camila.ajtel.net or the server that you have assigned of your company EMPRESA.AJTEL.NET
  7. in DISPLAY NAME put YOUR NAME
  8. transport always uses TLS (to ensure secure calls)
  9. after it marks you in green enter the configuration menu
  10. enter the audio option and follow these steps
  11. IN THE CODECS SECTION
    1. LEAVE SELECTED ONLY THE FOLLOWING
    2. opus
    3. g722
    4. g729
  12. check that echo cancellation is enabled in the same menu above
  13. in the Call menu
  14. Enable the SRTP MULTIMEDIA ENCRYPTION option

and ready you have configured your service and it is operational now try it by dialing * 711 and you will receive your assigned phone number.

you can do another test by dialing 030

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