Frequently Asked Question
Set up Linphone on your mobile for calls in AJTEL
Last Updated 29 days ago
▸ Setup Guide — Mobile App
Linphone Móvil — Configuración para AJTEL
Android & iOS · SIP TLS · SRTP · Codecs: OPUS · G722 · G729
⚠ Important: Your username and password are NOT your web portal credentials. Use those from the SIP Accounts / VoIP Accounts / your extension data section of your AJTEL portal.
ℹ SIP Server: Throughout this guide the server appears as [SIP_SERVER] . Replace it with the server assigned by AJTEL (e.g. sbc.ajtel.net). Your company may have a custom server like company.ajtel.net.
01 Download the App
Download Linphone from your device's app store:
![]() | Android — Google Play play.google.com/store/apps/details?id=org.linphone | |
iPhone / iPad — App Store apps.apple.com/app/linphone/id360065638 |
02 Do You Have a Provisioning URL?
✓ YES, I have a URL When the app opens, tap FETCH REMOTE CONFIGURATION, paste the URL and you are done. Skip to step 8. | ✗ NO, I don't have one Tap USE SIP ACCOUNT and continue with Step 3. |
???? Linphone start screen:
03 Enter Account Details Crítico
Fill in the fields exactly as shown:
| ???? Login form: |
✓ After confirming, wait for the account to show in green — it means registration was successful.
04 Account Registered — Open Settings
| Once you see the green ● indicator, the account is active. Now open the Settings menu to configure audio and call parameters. ???? Access Settings from the gear icon ⚙ or from the ≡ side menu. | ???? Active dialpad: |
05 Audio Settings
| Go to Settings → Audio and configure: Codecs — enable only these: OPUS G722 G729 ☑ Only these three. Disable all others. ???? Echo Cancellation: Make sure it is enabled in the same Audio menu. | ???? Settings menu: |
06 Call Encryption (SRTP)
Go to the Call menu in Settings and enable:
Media Encryption → SRTP
Ensures all your call audio travels encrypted end-to-end.
07 Test Your Service Verificación
Test 1 — Your assigned number *711 You will hear your assigned phone number. | Test 2 — Additional check 030 Additional connectivity test. |
???? Done! Your VoIP service is configured and active on your mobile device.
