Frequently Asked Question

Set up Linphone on your mobile for calls in AJTEL
Last Updated 29 days ago

▸ Setup Guide — Mobile App
Linphone Móvil — Configuración para AJTEL
Android & iOS  ·  SIP TLS  ·  SRTP  ·  Codecs: OPUS · G722 · G729
Important: Your username and password are NOT your web portal credentials. Use those from the SIP Accounts / VoIP Accounts / your extension data section of your AJTEL portal.
SIP Server: Throughout this guide the server appears as [SIP_SERVER] . Replace it with the server assigned by AJTEL (e.g. sbc.ajtel.net). Your company may have a custom server like company.ajtel.net.
01 Download the App
Download Linphone from your device's app store:
Android
Android — Google Play
play.google.com/store/apps/details?id=org.linphone
Get it on Google Play
Apple
iPhone / iPad — App Store
apps.apple.com/app/linphone/id360065638
Download on the App Store
02 Do You Have a Provisioning URL?
✓ YES, I have a URL
When the app opens, tap FETCH REMOTE CONFIGURATION, paste the URL and you are done. Skip to step 8.
✗ NO, I don't have one
Tap USE SIP ACCOUNT and continue with Step 3.
???? Linphone start screen:
Linphone - pantalla de inicio
03 Enter Account Details Crítico
Fill in the fields exactly as shown:
User ID Your extension or VoIP account
⚠ NOT your web login
Password Password SIP / VoIP
⚠ NOT your web password
Domain [SIP_SERVER]
e.g. sbc.ajtel.net
Display Name Your full name
Transport TLS Encrypted calls
???? Login form:
Linphone login form
✓ After confirming, wait for the account to show in green — it means registration was successful.
04 Account Registered — Open Settings
Once you see the green ● indicator, the account is active. Now open the Settings menu to configure audio and call parameters.
???? Access Settings from the gear icon ⚙ or from the ≡ side menu.
???? Active dialpad:
Linphone registered
05 Audio Settings
Go to Settings → Audio and configure:
Codecs — enable only these:
OPUS G722 G729
☑ Only these three. Disable all others.
???? Echo Cancellation: Make sure it is enabled in the same Audio menu.
???? Settings menu:
Linphone settings
06 Call Encryption (SRTP)
Go to the Call menu in Settings and enable:
Media Encryption → SRTP
Ensures all your call audio travels encrypted end-to-end.
07 Test Your Service Verificación
Test 1 — Your assigned number
*711
You will hear your assigned phone number.
Test 2 — Additional check
030
Additional connectivity test.
???? Done! Your VoIP service is configured and active on your mobile device.

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