Frequently Asked Question
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Last Updated 29 days ago
▸ SIP Technical Guide
AJTEL Trunk Configuration
sbc.ajtel.net · Port 5061 · TLS · E.164 Format Required
01 Routes Menu
Open the main navigation and go to the Routes section. All following steps are performed from within this menu.
02 Create Provider
Go to the Providers sub-menu and create a new provider with the name:
AJTEL
03 Create the Trunk Main
Go to the Trunks sub-menu, create a new trunk and fill in the following fields:
| Trunk Name | AJTEL |
| Provider | AJTEL |
| SIP Username | Your SIP account username ⚠ Not your web login — obtain it from the SIP Accounts section |
| SIP Password | Your SIP account password ⚠ Not your web password — obtain it from the SIP Accounts section |
| Host | sbc.ajtel.net |
| Codecs | g729 alaw ulaw |
| Signaling | SIP |
| Status | ● Active |
04 Register Trunk Critical
Set Register Trunk: YES. The system will auto-fill a registration string that you must change:
❌ DO NOT USE — default value
{sipuser}:{sippassword}@sbc.ajtel.net/{your_number_or_user}
✓ USE THIS — correct value
tls://{sipuser}:{sippassword}@sbc.ajtel.net/{your_number_or_user}
05 Additional Tab — Port Change
Switch to the Additional tab and change the port:
5060 → 5061
06 Asterisk Additional Config
Open the Asterisk Additional Config tab and append the following text exactly as shown:
| transport | = | tls |
| avpf | = | no |
| force_avp | = | no |
| icesupport | = | yes |
| rtcp_mux | = | yes |
| encryption | = | yes |
| port | = | 5061 |
⚠ E.164 Format Required All outbound calls must use E.164 format. Example: +15551234567 Non-compliant numbers will be rejected. | ✓ Save and Done Click Save to complete the setup. The trunk will be immediately ready to carry outbound traffic. |