Frequently Asked Question
When will I receive my PDF/XML invoice?
Last Updated 28 days ago
 | ► Billing When will I receive my PDF/XML invoice? PUE invoice generation time |   |
► Support: soporte@ajtel.net | ajtel.net/ticket | +52 55 8526 5000
When will I receive my PDF/XML invoice?
| Invoice type | PUE (Payment in Full) |
| Generation time | 15-30 minutes after payment is processed |
| Condition | Only after your payment ticket is processed |
| Sender email | facturacion@ajtel.net — check Spam |
⚠ If after 30 minutes you have not received the invoice, open a ticket with your transaction number.