Frequently Asked Question
Why do not I receive my bills
Last Updated 3 months ago
![]() | ► Billing Why am I not receiving my invoices? Billing emails going to spam | ![]() |
► Support: soporte@ajtel.net | ajtel.net/ticket | +52 55 8526 5000
Why am I not receiving my invoices?
1. Check your Spam or Junk Mail folder.
2. Invoices are sent from: facturacion@ajtel.net
3. Add this address to your safe contacts / whitelist so future emails arrive correctly.
4. If the email is not even in spam, open a support ticket.

